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Can't get subscriptions working

ANSWERED

Hi, I created a new application for testing and everything seems to be working ok except for subscriptions. I can setup a subscription and when I list subscriptions it shows ok but when I record activities for the user, our subscriber endpoint is not getting called. Nothing is showing in the endpoint stats and I've also tried runscope to see if anything is happening - nothing. We have another app that is working without problems and I've configured this test app in exactly the same way.

 

Any suggestions?

 

Thanks

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1 BEST ANSWER

Accepted Solutions

@smason try the following:

 

  1. Go to https://dev.fitbit.com/apps 
  2. Click "edit application" next to your app
  3. Mark a subscriber as default
  4. Click "save"

This should get you going. Let me know if this doesn't work for you.

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5 REPLIES 5

Let's start the basics: Are you 100% certain you're using the right client credentials for the subscription creation and listing? Does the user account have a device syncing with it?

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I've checked and double checked and I'm sure I'm using the right credentials. And yes, I have a device syncing with it.

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Please send me your app's client id privately.

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0 Votes

@smason try the following:

 

  1. Go to https://dev.fitbit.com/apps 
  2. Click "edit application" next to your app
  3. Mark a subscriber as default
  4. Click "save"

This should get you going. Let me know if this doesn't work for you.

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Looks like it's working now 🙂

 

Thank you

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