Can't get subscriptions working

[smason]

Hi, I created a new application for testing and everything seems to be working ok except for subscriptions. I can setup a subscription and when I list subscriptions it shows ok but when I record activities for the user, our subscriber endpoint is not getting called. Nothing is showing in the endpoint stats and I've also tried runscope to see if anything is happening - nothing. We have another app that is working without problems and I've configured this test app in exactly the same way.

Any suggestions?

Thanks

[JeremiahFitbit]

Let's start the basics: Are you 100% certain you're using the right client credentials for the subscription creation and listing? Does the user account have a device syncing with it?

[smason]

I've checked and double checked and I'm sure I'm using the right credentials. And yes, I have a device syncing with it.

[JeremiahFitbit]

Please send me your app's client id privately.

[DavidSFitbit · Accepted solution]

@smason try the following:

1. Go to https://dev.fitbit.com/apps 
2. Click "edit application" next to your app
3. Mark a subscriber as default
4. Click "save"

This should get you going. Let me know if this doesn't work for you.

[smason]

Looks like it's working now 🙂

Thank you