07-20-2020 06:55
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07-20-2020 06:55
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Hi Fitbit,
We are integrating your API into our platform and would like to know if there is a way to transcend the rate limit. Could we get in touch with someone from sales or so to discuss the possibility to get to higher volumes of calls etc?

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Other Integration
07-31-2020 18:17
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07-31-2020 18:17
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Hi @NickWeFitter,
We don't normally raise the rate limit for 3rd party applications, unfortunately.
The vast majority of applications (including Fitbit's own mobile applications) do not exceed this rate limit. Could you tell me more about your integration? Perhaps I can suggest strategies to reduce the number of API calls you're using.

08-05-2020 08:06
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08-05-2020 08:06
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Hi John,
Thanks for your message. At this point the rate limit is not going to be any problem (yet). Were implementing your ping service now also so that will be also saving API calls. But to give you more of an idea for phases to come looking at our product we think there is an realistic scenario we would hit the rate limit. I would like to explain you more about this but preferably trough mail instead of this community platform. Ive you like please mail me: nick@wefitter.com
Kind regards, Nick

08-05-2020 12:30
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08-05-2020 12:30
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Hi @NickWeFitter ,
I'll reach out to you directly to discuss your rate limit request.
Gordon
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

