help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit OS Developer Beta Firmware (v27.30.2.8)

ANSWERED

‎09-28-2017 15:52

‎09-28-2017 15:52

I got my Ionic yesterday and wanted to try out the Fitbit studio and some watch faces. I believe I need Fitbit OS beta firmware (v27.30.2.8) and have registered and accepted the Platform terms of service. However the ios App firmware for the the ionic indicates v25.12.14 as the latest and does not give me option to download the beta firmware needed for Fitbit studio. Any help with what could be happening?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-29-2017 06:52

‎09-29-2017 06:52

When I got mine it said I had an update in the Android App.

 

Once I'd connected the phone & Ionic it had the Ionic image at the top and next to it a download arrow. It downloaded the beta firmware once I clicked that (my firmware version is 27.30.2.8).

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎09-29-2017 06:52

‎09-29-2017 06:52

When I got mine it said I had an update in the Android App.

 

Once I'd connected the phone & Ionic it had the Ionic image at the top and next to it a download arrow. It downloaded the beta firmware once I clicked that (my firmware version is 27.30.2.8).

Best Answer
0 Votes