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Fitbit overlapping sleep data

‎11-29-2021 20:44 - last edited on ‎11-30-2021 09:47 by Fitbit Developer

‎11-29-2021 20:44 - last edited on ‎11-30-2021 09:47 by Fitbit Developer

Hi Fitbit Dev Support Team, 


We noticed that there are overlapping sleep sessions received for a participant and this is impacting on our research analysis.

 

Could we check on why this could happen and if there are steps to go about resolving it? 

Details: 
Client ID: <clientid>

Fitbit ID for user with overlapping sleep sessions: <userid>

Thank you!

 

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‎11-30-2021 09:48

‎11-30-2021 09:48

Hi @hi_SG 

 

Please don't post sensitive data in the public community forums.   The forums should be used for generic questions.   Instead, use the Web API Support page at https://dev.fitbit.com/build/reference/web-api/.    I have created a support case for you and will reach out directly.

 

Best,

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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