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IP banned

ANSWERED

‎01-07-2016 14:20

‎01-07-2016 14:20

I have about 4000 users within one company who probably all have the same source IP address.  They are getting the error message below during the OAuth process.  Is there a way to get this unbanned?

 

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‎01-07-2016 14:56

‎01-07-2016 14:56

Hey @John-S, thanks for providing that screenshot. If you haven't already, please get in contact with our API Support Team so they can investigate and respond to you.

Andrew | Community Moderator, Fitbit

What motivates you?

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‎01-07-2016 14:56

‎01-07-2016 14:56

Hey @John-S, thanks for providing that screenshot. If you haven't already, please get in contact with our API Support Team so they can investigate and respond to you.

Andrew | Community Moderator, Fitbit

What motivates you?
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