Intra day data request - no response

[AndriesSmartmed]

Hi, a few weeks ago I have send in a request for access to Intra Day Data. Can I have a status update on the progress?

CaseNumber: 39916703

Kind regards,

Andries

[JohnFitbit]

Hi @AndriesSmartmed,

Welcome to the forums!

At this time, all intraday requests are currently on hold due to the Google acquisition. Once we receive additional information as to when we can proceed, we'll follow up with you. Apologies for any inconvenience this may cause.

Let me know if you have any questions in the meantime.

[JavierAP]

Hi, this applies also to the third party app authorizations? Thanks.

[JohnFitbit]

@JavierAP This does not affect existing applications you have already registered. This hold is only for applications requesting access to the intraday data. Applications registered at dev.fitbit.com can still use the open Web API.

[AndriesSmartmed]

Hi @JohnFitbit ,

Thanks for your answer. Any estimation on how long this on hold period will last?

Regards,

Andries

[Gordon-C]

Hi @AndriesSmartmed 

Unfortunately, we do not have an answer.   We are working with the appropriate teams to get the intraday approval process back on track ASAP.

Gordon

[AndriesSmartmed]

@Gordon-C 

@JohnFitbit

Hi Guys, any updates on the intraday situation? 

[Gordon-C]

Hi @AndriesSmartmed 

Thank you for your patience.   We're starting to review the backlog of intraday requests.   You should hear back in a couple of days.

Gordon

[AndriesSmartmed]

Hi @Gordon-C any updates on our application request?

[AndriesSmartmed]

Hi @Gordon-C , We were garanted Intraday data but its seems to be expired? Can we renew? Or project is finally getting trajection. 

[Gordon-C]

Hi @AndriesSmartmed 

Intraday access does not expire.  Would you please submit your problem to our help page so we can collect some more information from you on the problem?   

https://dev.fitbit.com/build/reference/web-api/help/

Gordon