10-27-2021 15:17
10-27-2021 15:17
Hi all,
My team is beginning a research project using health data from Fitibit. I'm in the process of submitting the intraday data request form for our Client API app, but the "Submit" button is disabled and there is no form verification/feedback to tell me if I've entered something incorrectly. A few questions:
Thank you in advance, let me know if I need to be more specific with the details I've entered in the form (I can PM a rep with a screenshot of our form).
Answered! Go to the Best Answer.
11-01-2021 10:38
11-01-2021 10:38
Hi @liebscher
I'm glad you were able to figure out what was causing problems submitting the intraday request. Sounds like you have the correct answers for questions 1 and 2. For question 3, it usually takes a few day to process the request once we have the information we need. For academic research, we need the intraday request form, and a research application completed. If you've already registered an application, please provide the client ID in the request to help speed things along.
Gordon
10-27-2021 16:21
10-27-2021 16:21
Nevermind -- my ad blocker was preventing the form from submitting. Thank you!
11-01-2021 10:38
11-01-2021 10:38
Hi @liebscher
I'm glad you were able to figure out what was causing problems submitting the intraday request. Sounds like you have the correct answers for questions 1 and 2. For question 3, it usually takes a few day to process the request once we have the information we need. For academic research, we need the intraday request form, and a research application completed. If you've already registered an application, please provide the client ID in the request to help speed things along.
Gordon