Not receiving subscriber notifications for a specific user

[Jer_TX]

Probably need to talk to Fitbit directly rather than this public forum but we have a user that we're not receiving subscriber notifications for. We otherwise receive notifications for everyone else just fine, but not this user. We have a subscriber ID, an Owner ID, and have confirmed through manually calling "/1/user/-/activities/date/2020-04-13.json" that data exists there, yet we are not receiving notifications for them.

[JohnFitbit]

Hi @Jer_TX,

I'll be happy to take a look. Can you PM me their user ID as well as your Client ID?

Hope to hear from you soon!