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Not receiving subscriber notifications for a specific user

‎04-14-2020 13:14

‎04-14-2020 13:14

Probably need to talk to Fitbit directly rather than this public forum but we have a user that we're not receiving subscriber notifications for. We otherwise receive notifications for everyone else just fine, but not this user. We have a subscriber ID, an Owner ID, and have confirmed through manually calling "/1/user/-/activities/date/2020-04-13.json" that data exists there, yet we are not receiving notifications for them.

 

 

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‎04-14-2020 15:21

‎04-14-2020 15:21

Hi @Jer_TX,

 

I'll be happy to take a look. Can you PM me their user ID as well as your Client ID?

 

Hope to hear from you soon!

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