Push Notifications Infrequent

[AnandSharma]

We have been using the push notifications for some time now and we have been given extended access. This has worked well for some time we are not getting push notifications for our users as time continue forward. 

For example some of our users haven't recieved push notifications since the 9th when I know they have been using and syncing their data. 

I would like more insight into this its ruining the experience for our users. 

Thanks for taking the time guys! Its often thankless work that you do on the API.

[AnandSharma]

So I spent some more time looking into what was actually happen aside from that and I also noticed that we have been give access to the intra day data. 

I request it for some of my users and we aren't getting activities-heart-intraday data back at all for some days. 

The days for which we are we are getting them I have a feelig that this is also tied to push notification outage as well.

[AnandSharma]

Ok some more detail I have also verified that data outages and push notification outages are in sync. As well as I am recieving push notification quite delayed. 

I am getting notifications for data on the 7th by the 9th. 

Sorry for the bombardment of comments.

[AnandSharma]

Any word on this issue?

[JeremiahFitbit]

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@AnandSharma wrote:

I am getting notifications for data on the 7th by the 9th.

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This is something that can happen when people don't use "all day" sync or don't sync for several days.