Request failed with status code 429

[yaron_levi_02]

Hello,

I've started to have 'Request failed with status code 429' sometimes.

As I understood it means that I'm out of limit 150 requests per user per hour.

But I do need more than 150 r/h sometimes.

How can I solve this?

[JohnFitbit]

Hi @yaron_levi_02,

Could you tell me what requests you're making when you hit the 429 error as well as your objective? Maybe I can offer you an alternative solution to reduce your API calls and still meet your objective.

[yaron_levi_02]

[yaron_levi_02]

John, could you take a look?

[JohnFitbit]

@yaron_levi_02 Thanks for providing me with an example.

Is your application only retrying the activities endpoint due to the failed requests, or is your application intentionally calling this endpoint this often per hour? You are correct that we rate limit requests to 150 API calls per hour and there is no way to increase this.

Most of the time, you can get all the data you need under the rate limit requirements. Could you tell me what endpoints you execute per hour (before the rate limit occurs)? We have a few tips in our Best Practices documentation, and are looking to add more as we come across more examples.

Once I get a better understanding of what calls you make within an hour, perhaps I can provide you a better strategy to reduce your calls.