02-27-2025 08:04
02-27-2025 08:04
Hi All,
This week, starting from February 22, 2025, I began encountering "Retry-After" errors on some cases when hitting the rate limit. However, we process hundreds of cases, and most run successfully before even reaching the limit. Does anyone have insights into why this is happening and how to fix it? Note that I only run the API Request once per day.
Thank you!
Answered! Go to the Best Answer.
03-01-2025 13:51
02-27-2025 08:11
02-27-2025 08:11
I checked the logs, and every time a case finished its final (150th) request, it triggered the issue. Before 2/22, there would just stop requesting.
03-01-2025 13:51
03-01-2025 13:51
I limit the request of API to 140 then the issue fixed.