Subscriber endpoint getting disabled

[SPHAdmin]

Hi,

Over the past few days, we have noticed that the subscriber endpoint of our registered application is getting disabled automatically on your portal and after that, we do not receive notifications.

We manually enable the endpoint every time when we notice this. This is critical for our business. please resolve this issue.

Thanks

[Gordon-C]

Hi @SPHAdmin 

There are conditions that occur which would cause Fitbit to disable your subscriber.   They are listed here: https://dev.fitbit.com/build/reference/web-api/developer-guide/using-subscriptions/#Disabled-Subscri....   Please verify if your subscriber is exhibiting any of the listed behaviors.

Gordon