Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sudden bulk of 403 response during token refresh - error code: 1010

ANSWERED

Dear Fitbit community,

since today around 14:03 UTC our systems are responding with a 403 response for all our users during our refresh token implementation. The content of the response is "error code: 1010".

This is happening for several different Fitbit Apps (with different ClientIDs) on our side. 

We did not change anything on our application side, this started to happen out of a sudden.

Was there any update performed that might have done any impact?

I cannot find anything in particular regarding "error code: 1010".

 

Any help appreciated

Best

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

Hi @threif and @deiG 

Would you please confirm the time frame that you received the errors and if you are still seeing the problem?

Thanks!

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

Thank you, @threif 

We are looking into it.

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

I'm having the same issue. I've messaged @Gordon-C . Thanks for help!

Best Answer
0 Votes

Hi @threif and @deiG 

Would you please confirm the time frame that you received the errors and if you are still seeing the problem?

Thanks!

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
Best Answer
0 Votes

Hello,

thank you very much. I can confirm that the issue is now resolved since today around 9:45 UTC.

Best

Best Answer