Unable to access intraday_time_series and notgetting intraday data

[Akhil_Buragadda]

Hello,

I am able to get data from  intraday_time_series function  which is the total day data. I am not able to get the intra day data i.e 1sec,1min,15min data.

eg:

Total steps for day is 17000

if I am using intraday_time_series, the output is

{'dateTime': '2019-05-27', 'value': '17000'}]}

[JohnFitbit · Accepted solution]

Hi @Akhil_Buragadda

Sorry to hear that your values aren't being returned in the selected interval values, and I'll be happy to investigate.

If you have not requested Intraday access through the form yet, it is likely that your application has not been granted Intraday access. To fill out the form, please click here.

If you have completed this step, and are still unable to receive values in the specified intervals, please provide me with your Client ID and I can look into it further. 

Looking forward to hearing from you. 

[Akhil_Buragadda]

Hi @JohnFitbit ,

Thank you for the reply. I have registered in intraday request page and now its working.