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Under construction error when attempting to reauthorize Fitbit

Hi, 

 

i am a product manager at Higi, a health engagement platfrom integrated with the fitbit API. For some reason, i am  getting an Under Construction error when attempting to reauthorize my Fitbit in production. Any idea why this might be happening today? Can anyone help me investigate the issue? 

 
 
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What is the URL where you are seeing this under construction message? This does not sound like a Fitbit page.

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the error page itself is on our side. (higi.com)  but I suspect its being caused by something on fitbit's end. We should be directed to the oauth page, but instead we're getting an error

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Fitbit is not seeing any OAuth related issues at this time.

 

Do you see any errors in your application logs?

 

Are you using OAuth 1.0a or OAuth 2.0? Is this error before your application redirects to Fitbit's OAuth authorization page or after the consent?

 

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This error is occuring before we get to fitbit's oAth page. We are using oAth 2.0

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With OAuth 2.0, there is no interaction with the Fitbit API prior to your application redirecting the user to the authorization page. Your app only needs to redirect the person to `https://www.fitbit.com/oauth2/authorize?...`.

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Hi Jeremiah,

 

My sincere apologies for the mix up. It turns out we are still on oAth 1.0. One of our developers mentioned that it would be supported up until August 1st. Can you confirm that we have this time period to complete the migration? 

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OAuth 1.0a support has been extended until August 1st. (The original deadline was April 12th. Fitbit will not extend this deadline further.)

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Thanks for your help Jeremiah,

 

We will work on the migration asap. 

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