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When is the approval result?

I've been sending”Intraday Enquiry request” for a long time.
When will the results come?

 

CaseNumber: 34139528

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8 REPLIES 8

Hi @aki_ncdc,

 

Welcome to the forums!

 

I apologize for the delays in reviewing your Intraday request. I've followed up with the team to get an update on your request. Once I hear back, I will let you know.

 

Please let me know if you have any additional questions in the meantime.

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Hi,@JohnFitbit 

What about the current situation?
I ’ve been waiting for a long time, but I ’m having trouble getting my app released due to this issue.
I would be grateful if you could proceed with priority.

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Hi @aki_ncdc 

 

I found your request.  It seems you have created several cases for the same request.  I'm consolidating them all into case 34139528 and have sent you a message.   Please look out for it.   

 

Best,

Gordon

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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Hi, @Gordon-C 

 

Thank you for your reply.
I wrote it, but wrote it here because there was no reply.
Our app is only licensed by fitbit.
In spite of filing in December, the release is delayed due to this and loss is occurring.
Can you tell me when this problem will be solved?

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Hi, @Gordon-C @JohnFitbit 

 

The application has been released, but fitbit cannot be used yet.
I'm very anxious that there is no reply for many days.
Please respond as soon as possible.

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Hi,@Gordon-C 

 

thank you for replying to my email.
I want to know when it will be completed.

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Hi, @Gordon-C 

 

I talked to a Japanese representative earlier and realized that the application was wrong.
I don't need the fine data during the day, I just want to be able to access the web api with an unspecified number of fitbits. How should I develop it?

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@aki_ncdc 

 

Web API applications query data from the Fitbit user's account, not directly from the device.   We support OAuth2 as the mechanism for Fitbit user's to consent to share their data with your application.  Once the user consents, you'll use the access token generated by Fitbit to query that specific user's data.   You'll need to keep track of the access token and refresh token (if applicable).   

 

Here's the link to the documentation: https://dev.fitbit.com/build/reference/web-api/.

 

There is plenty of sample code available through internet searches.  We don't care the language or platform as long as you have a OAuth2 library supported for your programming language and platform.

 

Gordon Crenshaw
Senior Technical Solutions Consultant
Fitbit Partner Engineering & Web API Support | Google
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