getting filtered steps data

[tigranArsenyan]

I want to get the steps data of the user without including manual added steps, I am using 

https://api.fitbit.com/1/user/-/activities/tracker/steps/date endpoint to get the steps data, but it seems that this api returns only the tracker(watch) data, when I capture steps from Fitbit exercise using only my phone, I don't get any steps from this endpoint. How can I get all users steps which would not contain manual added data?

[Gordon-C]

Hi @tigranArsenyan 

I don't always wear my tracker and use the mobile device as a pedometer.   I received steps from the /1/user/-/activities/tracker/{resource-path}/date/{date}/{period}.json endpoint on the days that I didn't wear my tracker.  Here are some things I would try to make certain it is working.

1. unpair your tracker from your Fitbit account.

2. make certain MobileTrack is a paired device in your mobile app.

3. walk around with just the mobile phone on a day that you do not wear your tracker to confirm all of the steps are coming from the mobile device.   

Let me know if this still shows zero steps with the "tracker" endpoints.

[tigranArsenyan · Accepted solution]

Thank you for your response @Gordon-C.

I deleted the MobileTrack, then installed again, and everything started to work again.

Could it because of I used the same Fitbit account on 2 different devices?

[Gordon-C]

It's possible but I'm not sure.   Our team doesn't directly support the devices and mobile application.   We try to help as much as we can.   To answer that question, you'll need to speak with the device and mobile app support team at help.fitbit.com.

Gordon

[tigranArsenyan]

@Gordon-C thank you for your response, sorry didn't notice that this community is only for WebAPi.

This question I think is only connected with webApi

now in App I can see 22 steps, in "activities/steps/{date}/{date}.json" api I can see again 22 steps, but in "activities/tracker/steps/{date}/{date}.json" api I am getting about 4000 steps, is this ok?

when I call activities/list.json?beforeDate all my walking activities have 0 steps, but I had done 15-20 mins walks, so it can't be 0.

[Gordon-C]

Hi @tigranArsenyan 

That information doesn't sound correct to me.   I'll send you a private message to get more information which I'll need to investigate.

Gordon