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Banned IP

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‎11-27-2017 10:06 - last edited on ‎11-27-2017 13:43 by Moderator Alum

‎11-27-2017 10:06 - last edited on ‎11-27-2017 13:43 by Moderator Alum

Tried to get to Help online via laptop and got an error msg that "the owner of this website (www.fitbit.com) has nanned your IP address...".

Help?

 

Moderator edit: subject for clarity

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‎11-27-2017 14:15

‎11-27-2017 14:15

Welcome to the Community @Manymoods! This sounds odd. To further assist you, I've created a Support Case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums.

 

Keep me posted if you have any other question. 🙂 

Lucy | Community Moderator, Fitbit

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