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Cannot sync to iPhone

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‎11-02-2017 13:44

‎11-02-2017 13:44

The Zip just quit syncing. I have wasted hours of my life uninstalling, reinstalling, restarting my phone, taking the battery out of my zip for 5 minutes and replacing it with a fresh one. The display on the Zip is alive and “awake”. The Zip is laying on top of the phone so it is near. There are no other devices nearby. It still will not connect or sync. Beyond frustrated. I pray someone makes something that works. Other than throwing this in the garbage, does anyone have any suggestions. 

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‎11-04-2017 10:08

‎11-04-2017 10:08

Welcome to the Forums @Hstewart968! Thank you for sharing your experience with Fitbit Zip. It sounds like your tracker is not currently paired. To pair your tracker, please follow this setup guide. 

 

Keep me posted with the outcome! 😉 

Lucy | Community Moderator, Fitbit

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