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Changes to stride length won't save

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‎06-19-2017 10:25

‎06-19-2017 10:25

Hi,

 

I've been trying to adjust the stride length on my fitbit zip and whenever I enter changes to my desktop dashboard it doesn't get saved. I've changed my stride length on my online dashboard to 30.6 inches and it's saved on there, but every time I change it on my desktop dashboard to 30.6 it reverts back to 30.5 inches. My zip is synced to the desktop dashboard because when I walk for exactly 1 mile (on mile marked trails) it still shows I'm always exactly 0.04 mile short.

 

Scott F

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‎06-25-2017 14:25

‎06-25-2017 14:25

Thanks for stopping by @forgerelli! That sounds kind of odd.

 

I suggest updating your stride length from your online Dashboard. Then log out and log back in again; your info should be updated. 

 

Hope this helps, keep me posted!

Mariam | Community Moderator, Fitbit

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