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Damaged Screen Zip

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‎01-15-2017 02:46 - last edited on ‎03-13-2017 18:17 by Moderator Alum

‎01-15-2017 02:46 - last edited on ‎03-13-2017 18:17 by Moderator Alum

IMG_20170115_103919.jpg

 

 

My fit bit was fine when I took it off yesterday. I woke up today to find the screen like this. What can I do?

 

Moderator edit: title for clarity 

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5 REPLIES 5

‎01-15-2017 06:36

‎01-15-2017 06:36

I woke up to the exact same screen.  Changed battery... still same.  HELP !  

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‎01-20-2017 10:54

In response to cassi123

‎01-20-2017 10:54

I Got in touch with fit bit support, who have offered to replace my zip.
Best Answer

‎01-20-2017 11:54

In response to Terristar77

‎01-20-2017 11:54

Good, glad you got a replacement.  They had replaced mine a little over a year ago so would not replace again.    Gave me a 25% discount... so I replaced it and good to go now. Cassi123

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‎01-20-2017 11:58

In response to cassi123

‎01-20-2017 11:58

Glad things got resolved for you too.
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‎03-13-2017 18:15

In response to Terristar77

‎03-13-2017 18:15

Thanks for joining us @cassi123 and @Terristar77! Good to hear that Support was able to help and you are back on track. 

 

Also, I'd like to encourage you to join us at Discussions board, there you can be inspired, find some tips to get moving, eat well, manage weight, sleep better, live mindfully and more! Give it a look!

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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