help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Didn't reset at midnight

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2017 12:36 - last edited on ‎11-27-2017 14:42 by Moderator Alum

‎11-25-2017 12:36 - last edited on ‎11-27-2017 14:42 by Moderator Alum

 Since syncing yesterday (1st time in a long time) Zip doesn't reset @ midnight.

 

Moderator edit: subject for clarity 

Best Answer
0 Votes
3 REPLIES 3

‎11-27-2017 14:40

‎11-27-2017 14:40

Welcome to the Fitbit Community @Sonsone! This sounds odd. To make sure that your tracker is working correctly, please restart it. This should be a one time issue, if the issue persist let me know so I can be of more help. 

 

Keep me posted! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes

‎11-28-2017 07:38

In response to LucyAP

‎11-28-2017 07:38

Fitbit re-set itself later that day.Thx


Sent from my Samsung Galaxy smartphone.
Best Answer
0 Votes

‎11-28-2017 09:07

In response to Sonsone

‎11-28-2017 09:07

Thanks for the update @Sonsone! So good to hear that your Zip reset at midnight again, please let me know if the issue repeats again or if you need more help. 

 

Catch you later! 🙂

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer
0 Votes