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Display step count stuck

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‎06-08-2018 12:45 - last edited on ‎06-09-2018 10:58 by Moderator Alum

‎06-08-2018 12:45 - last edited on ‎06-09-2018 10:58 by Moderator Alum

Have a problem with my Zip--it seems to be stuck on one number, and won't  tap to all the usual screens, but the computer site is registering more steps as I do them.  

 

Moderator edit: updated subject for clarity

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‎06-09-2018 11:05

‎06-09-2018 11:05

Welcome to the Forums @PRuocco! Thanks for sharing your experience with your Zip tracker. To make sure that your app is working correctly, please restart it. 

 

Also, you can try to setup again the stats you seen on your display. To do so, check out the help article How do I change the stats on my tracker?

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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