07-30-2017 13:57
07-30-2017 13:57
Sometimes it works, but most of the time even after taking battery in and out of Zip and turning my phone on and off and uninstalling and re-installing app, still can't find tracker sitting right next to it!
07-31-2017 04:42
07-31-2017 04:42
I can't get zip to sync with weightwathers app
07-31-2017 13:06
07-31-2017 13:06
I am having same problem.
07-31-2017 16:11
07-31-2017 16:11
08-01-2017 07:45
08-01-2017 07:45
Not sure what u did, but now it is syncing. I have all day sync and always connected turned on . To get to those settings, just click on fitbit picture in top right corner of the dashboard screen.
08-01-2017 10:21
08-01-2017 10:21
08-05-2017 01:15
08-05-2017 01:15
Mine won't either. It's really frustrating. Techs, help!!
08-05-2017 04:05
08-05-2017 04:05
08-06-2017 13:13
08-06-2017 13:13
My fitbit only synced sporatically. I restared everything still not syncing. Deleted device snd now zip won't connect. It is found when searching but won't connect. Android device is up to date. Really frustrating and disappointed with fitbit
08-06-2017 13:38
08-06-2017 13:38
Basically the same.
Brand new fitbit zip, 2016 android phone running marshmellow, Bluetooth working fine.
Fitbit, what's happening?
08-07-2017 20:15
08-07-2017 20:15
Same thing happened to me. I was told by tech my fit bit needed to be replaced. I replaced my fit bit zip. It synced once when I installed the new one and now will not sync again one day later. I bought a new fit bit and it is doing the same thing my old one was doing! Frustrating!
08-08-2017 03:14
08-08-2017 03:14
Mine is fine now
08-09-2017 16:41
08-09-2017 16:41
I can't sync either...the last time this happened a lot of people were having the same trouble...I think it is a Fitbit issue...nothing seems to work.
08-09-2017 19:13
08-09-2017 19:13
Mine hasn't synced for a couple days after working fine w/o any problems. Changed the battery,etc. Do you think it's a fitbit.com problem?
08-09-2017 19:45
08-09-2017 19:45
08-09-2017 20:33
08-09-2017 20:33
08-09-2017 20:53
08-09-2017 20:53
Did all that with mine & it's still not working. I was going to disgard my zip then put it in new again, but someone said that didn't even work for them. Oh well....
08-10-2017 05:20
08-10-2017 05:20
I have the same problem, stopped syncing than pairing with BT on phone and cumputer. Got Zip less than month ago.
08-11-2017 08:06
08-11-2017 08:06
I have a Samsung Galaxy S5 running version 6.0.1 Marshmallow, my Zip stopped syncing to the phone after Verizon security update G900VVRU2DQF2. As of 8/10/17 The Zip still syncs to my desktop computer and my Samsung Tab 4. I was able to sync to my desktop computer this morning but now can't sync to anything. Hopefully this is FitBit working on the issue!?!
08-11-2017 09:32
08-11-2017 09:32
My S5 and fitbit app had recent updates, now my Zip won't even pair with phone. Will try laptop again, but will probably stay away from fitbit stuff.