10-29-2019 07:27
10-29-2019 07:27
My Fitbit zip battery needs to be changed every 2-3 wks. The only thing it tracks is steps, so what is draining the battery life? I’ve tried other Fitbit styles, and prefer the Zip for it’s accuracy.
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10-29-2019 09:02
10-29-2019 09:02
Hi @Kathleen2 be sure you have the latest firmware for your Zip. Many Zip users say they only get name brand batteries and do well with them. It depends on how you use the Zip, how often you sync, etc because the more you use it, the faster the battery will drain. Try monitoring it and see how long the different brands last and let us know.
10-29-2019 09:02
10-29-2019 09:02
Hi @Kathleen2 be sure you have the latest firmware for your Zip. Many Zip users say they only get name brand batteries and do well with them. It depends on how you use the Zip, how often you sync, etc because the more you use it, the faster the battery will drain. Try monitoring it and see how long the different brands last and let us know.
10-29-2019 17:28
10-29-2019 17:28
11-01-2019 11:03
11-01-2019 11:03
I average about 6months of use on a battery. I wear my Zip pretty much 24/7
11-01-2019 21:41
11-01-2019 21:41
11-02-2019 10:47
11-02-2019 10:47
Also, you want to ensure you’re using the correct numbered battery for the Zip..
11-04-2019 07:01
11-04-2019 07:01
11-24-2019 10:04
11-24-2019 10:04
Hi, Odyssey13.
How do you check and/or update the firmware? My Zip is paired with my iPad as I have never managed to get it to pair with my iMac. I use named batteries, usually Duracell or Energiser, but am now only getting six days per brand new branded battery!
I read elsewhere that one should check the Settings, but I have no idea where they are or what I should change.
Do you have any advice on either of those points?
Thanks in advance.
04-05-2020 10:32
04-05-2020 10:32
I too have issues with my Zip battery draining. I tried the suggestions given on how to replace the battery by bending up the contacts?? It still didn't help. I have had my Zip for 2-3 years and stopped using it for about half that time because of this issue..
i have used Energizer and Duracell batteries..same result..10 days max. The "Always connected" toggle is always disconnected. I resync when a battery is replaced.
Do I have a defective product??
04-05-2020 11:24
04-05-2020 11:24
08-20-2020 10:57
08-20-2020 10:57
Same problem here, fed up, with replacing batteries but just Don’t like the other models
08-20-2020 10:58
08-20-2020 10:58
How do you update firmware?
08-20-2020 11:49
08-20-2020 11:49
08-20-2020 13:23
08-20-2020 13:23
08-28-2020 23:20
08-28-2020 23:20
I used to get several months use out of a battery for my Fitbit Zip. But in the past year it’s more like 2-3 weeks.
My Zip is pretty old, so that’s probably why. I wish I could buy a new one—Zip. I don’t care for the new wristbands and watches. I like the pocket, simple Zip. Please make that available!
08-29-2020 06:33
08-29-2020 06:33
08-29-2020 06:38
08-29-2020 06:38
03-05-2023 08:18
03-05-2023 08:18
How did you switch off autosyncing? I cant even find it on the app!
03-05-2023 08:44
03-05-2023 08:44
Hi @Kwongsteur there is no way to turn off autosync. If you log out of the app, it won't try to sync.