07-25-2018 16:00 - last edited on 09-28-2021 19:37 by MarreFitbit
07-25-2018 16:00 - last edited on 09-28-2021 19:37 by MarreFitbit
I have a fitbit zip and it is doubling my steps -this started today and I’ve been tracking my steps since forever - I know where I should be and my steps are doubled?
Moderator Edit: Clarified subject
07-26-2018 06:08
07-26-2018 06:08
Hi there, @ColleenBen. Welcome to the forums!
I would suggest you restart your Zip. Tap here for instructions. Make sure you wait the full 10 seconds. In fact, you may want to do this three, separate times. Then please let us know if it resolved your issue.