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Fitbit app not syncing

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‎12-04-2017 10:43

‎12-04-2017 10:43

My zip Fitbit is not syncing on my iPhone. Can you tell me why? It was working ok two days ago and yesterday it stopped working

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‎12-04-2017 11:34

‎12-04-2017 11:34

Hi @Debney - Try the troubleshooting in the help article below.

 

https://help.fitbit.com/articles/en_US/Help_article/1866#phones

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‎12-12-2017 19:38

‎12-12-2017 19:38

https://community.fitbit.com/t5/Zip/Zip-not-updating/m-p/2339563

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