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Fitbit station disconnected error

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‎05-05-2018 09:11 - last edited on ‎05-07-2018 17:01 by Moderator Alum

‎05-05-2018 09:11 - last edited on ‎05-07-2018 17:01 by Moderator Alum

Tried to sync and got 'fitbit station disconnected'. Any one know what this means? Jenn

 

Moderator edit: updated subject for clarity

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‎05-07-2018 17:05

‎05-07-2018 17:05

Welcome to the Forums @jensum! Thanks for sharing your experience with your Zip and for let me know the error message you are receiving. Upon checking with Support I was able to see that you have a case with them. The best option is to continue working with them. I'm sure they can help you further with this. 

 

Keep me posted if you have any other question! 😉

Lucy | Community Moderator, Fitbit

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