Fitbit won't sync after updating app

[Tillys2000]

Anyone else's fitbit zip having problems syncing after the app has updated ???

My app been updated ...now when I sync it says "device not found" and have to verify My email but had fitbit at least 5 years.

I try to change my email address as the one they say is mine isn't  !!    After trying and trying I get a message to say I've tried too many times 😠😠

Anyone having problems please?

Please help me solve it.  Thank you 😁

[SunsetRunner]

I just noticed that the app on my iOS device updated itself today and now I can't even find the zip in the app. WTF Fitbit!!

[CarlaJ]

I'm having trouble, too, but I don't see a solution.  It seems my phone is now not compatible with the updated app.  I've had a zip since 2013.  It suits my needs.  I will confess that I'll miss getting the "nailed it" or "overachiever" messages and the weekly emails with the week's statistics.  

[Chriss1130]

Mine won't sync either. I'm so frustrated...

[Tillys2000]

It's so annoying....I think it's a ploy for us to buy new updated fitbit 😠😠