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Fitbit zip not syncing

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‎07-02-2019 07:58

‎07-02-2019 07:58

I have tried to do force stop, uninstalled and reinstalled. Turned offblue tooth and the Fitbit wont sync. I take out the battery then it will sync. This is getting old.  Do I need a new Fitbit. When it tries to sync. Tells me device not found. Before me taking out the battery. 

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5 REPLIES 5

‎07-09-2019 10:37

‎07-09-2019 10:37

A lot of people have this problem. And a lot of people feel it's Fitbit doing it to make you buy a new one...me I think they've messed the system up somewhere

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‎07-10-2019 06:57

In response to ThePurpleOne

‎07-10-2019 06:57

Thanks for the response. So pretty much buy a new one. 

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‎07-10-2019 07:36

‎07-10-2019 07:36

I've had three different ZIPs that did this - I am currently experiencing the same issue. So irritating! It's not like this is an inexpensive product, but dang is it cheap. I've only had this current one for 6 months...such a bummer!

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‎07-10-2019 07:50

In response to WoodK1982

‎07-10-2019 07:50

Per our company. The original price was like 60.00. We got ours for free.Sent from my Verizon, Samsung Galaxy smartphone
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‎07-10-2019 10:43

In response to Smoke2000

‎07-10-2019 10:43

I've had mine replaced in April and already it won't sync. Had the same problem on the last 2 zips as well. Would by another model, but my wrists are too small 😞 

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