11-26-2018
18:59
- last edited on
09-01-2021
07:18
by
JuanJoFitbit
11-26-2018
18:59
- last edited on
09-01-2021
07:18
by
JuanJoFitbit
I lost my dongle, is there any other way to sync my Zip to my computer? I just earned my Sahara badge and I want to see how many lifetime steps. Can someone help me? Thx!
Moderator edit: updated subject for clarity
11-27-2018 01:01
11-27-2018 01:01
You will need a fitbit wireless dongle to sync your Zip to a computer. You can purchase replacement dongles from the online store (see link at the top of this page).
Alternatively, you can sync to a phone or tablet without a dongle as long as the phone or table is supported by fitbit. See the list of supported devices at www.fitbit.com/devices You would just need to download the fitbit app and sign on to your account.
08-28-2019 13:32
08-28-2019 13:32
I downloaded the app onto my PC, and I see my account information displayed, however, it has not synced since end of July. How can I manually sync it without the dongle? I have the Windows 10 app. when I look at the help advice, it refers to to icons to use/hit, and I cannot see them on my dashboard. Help! I'm going crazy!
01-27-2021 15:45
01-27-2021 15:45
Did anyone get a solution to this?
01-29-2021
20:50
- last edited on
09-01-2021
09:12
by
JuanJoFitbit
01-29-2021
20:50
- last edited on
09-01-2021
09:12
by
JuanJoFitbit
@SBGMA if your computer has built-in Bluetooth, you may be able to sync it without a dongle.
Mine doesn't, so I use the dongle. You can find them inexpensively if you need a replacement.
@Fiona369 3 off the top of my head ...
Moderator edit: merged reply