Mileage does not record

[B-J]

I am tracking how many miles I walk for the year.  I noticed that my zip fitbit does not add the mileage from recorded activities to the total for the week.  It only seems to record steps taken.  I do the eliptical and stationary bikes 3 times per week.  I am losing out on approx. 15 miles per week in my total mileage.  How can this be fixed?

[AngelaMa]

Hello @B-J welcome to the Fitbit Community! I would like to know if these are manually logged activities or activities recorded by your tracker?  Also I would like to know if you where are you getting the data from? Are you seeing the total millage on your Achievements as shown on the next image: 

Looking forward to your new comments! 

[B-J]

Hi Angela,

The mileage comes from the elipitcal and stationary bikes that I use.  Not for my zipbit.  I had a thought that I could change the miles into steps, but that does not seem an option when I log my acitivies into the activity section, then I realized that mileage on a bike would outway steps actually taken if I walked that far.  What I am trying to achieve a total distance for this year.

[AngelaMa]

Hello @B-J thanks for your reply! If you manually add the activity it will not give you credit for the distance. Fitbit trackers calculate distance by multiplying your walking steps by your walking stride length and multiplying your running steps by your running stride length. By default, we calculate your stride length using your height and gender. If your distance measurement seems inaccurate, follow the steps below to calculate your stride length and then add it to your Fitbit account.

To measure your walking stride length:

1. Go to a track or some place where you're sure of the distance.
2. Count your steps as you walk across that distance, making sure you travel at least 20 steps.
3. Divide the total distance (in feet) taken by the number of steps to get your stride length.

To adjust your stride lengths using the Fitbit app, go to Account and find the Stride Length setting. To adjust your stride lengths using the fitbit.com dashboard, click the gear icon in the top right and go to Settings > Personal Info. The stride length fields are in the Body Info section.

The changes take effect after you sync your tracker. 

Hope this helps! 😉