Hi, so i got my Fitbit the other day and went out a walk, I started the walk in the app and all the way through it was at the top of my screen tracking me, then when I was finished I pressed the race marker to finish my exercise and assumed that was it logged in to my records... Well I go check my app this morning and although my Fitbit has recorded the steps and active minutes it hasn't logged it as one of my exercise days? I thought making sure to start and stop the walk via the app would log it as such? As it is now I've had to log it manually which means my results are inaccurate because I don't know the exact time or mileage I walked yesterday so it's counted those figures in with my accurate figures.. can anyone help? I didn't spend 50quid to be inaccurate.
Moderator edit: updated for clarity
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
