I just set up my new Zip, but it never smiles at me. It only shows the 😛 icon. I can tap through the other displays of steps, etc. with no problem. Does this indicate an issue?
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @cjwd and welcome!, it's great to have you on board the Community! ![]()
The facial expression on the Zip changes depending on the amount of activity and steps you take. For example, It show the [
] icon when your step count is low, the [
] when you have a medium amount of steps and a [
] when your step count is high for the day. Give it a shot and try to add more steps in your daily activities, you'll then see the icon changing!
In case you need anything else, feel free to reply, I'll be happy to help!
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @cjwd and welcome!, it's great to have you on board the Community! ![]()
The facial expression on the Zip changes depending on the amount of activity and steps you take. For example, It show the [
] icon when your step count is low, the [
] when you have a medium amount of steps and a [
] when your step count is high for the day. Give it a shot and try to add more steps in your daily activities, you'll then see the icon changing!
In case you need anything else, feel free to reply, I'll be happy to help!
Best Answer
MacroGFitbit: I have seen and figured out the different icons since posting this message; but thank you very much for responding anyway!! Saw a
for the first time Sunday as I got my highest amount of steps in that day. ![]()
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @cjwd, I hope you're doing well. I'm ver glad to hear you're now able to see the different icons on the Zip's screen. Thank you for taking the time to update me.
If you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members.
Happy stepping!
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