Sync Issues

[dko1551]

You know it does seems like the sync problem is a REAL problem that doesn't get addressed by the company.  It's a nice device but is a Royal Pain in the sync situation.  You would figure a company like this would correct the issue so many people have.

[Atomic77]

I found that if your using bluetooth on windows 10 that the zip will sync better if its not on your pocket when you are at the computer.

[CindyFitbit]

Hey there @dko1551, welcome! I'm sorry to hear about your Zip syncing issues, have you tried our recommended troubleshoot? If the issue persists, once you have confirmed and followed our recommendations, the best thing is contacting support so they can investigate and evaluate your case. 

Thanks for sharing your findings @Atomic77!

Let me know how it goes! 

[Atomic77]

@CindyFitbit Thanks for the thanks.Im still pretty new to the fibit community but I like to be helpful.

[CindyFitbit]

We appreciate your help @Atomic77! I recommend checking our Discussions board! There you can share your story, find some fitness tips, recipes and more! Give it a look!  

Hope to see  you around as an active member!