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Syncing & Time

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‎10-12-2017 12:35

‎10-12-2017 12:35

I changed my battery a week ago. Since then the clock has changed to the wrong time, how do I correct it? Previously this was always automatic. Secondly, I have the app on my iPhone. It seems to sync but then the step data doesn't pull through. Anyone any ideas?

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‎10-12-2017 20:20

‎10-12-2017 20:20

Thanks for stopping by @RashidC! You can try updating the time zone setting in your Personal Settings. For step-by-step instructions, please see this post. 

If your time zone setting is correct, simply sync your tracker to see the current time. For extra help syncing you can check this post on How to Fix Syncing Issues.

 

Keep me posted! 😉 

Lucy | Community Moderator, Fitbit

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