Updating App

[DTHESQ]

My app and Fitbit stopped syncing and I had no idea until I got a weekly report showing no activity at all. When I contacted help, I was told I had to download an update, which took about 10 minutes. My suggestion is that there should be an email notification that download is required.

Moderator edit: format

[Jpmamma]

Or even a “push” notification on the actual fit bit

[kybutterflies50]

My dashboard is not displaying the sleep correctly. I have to go to the sleep tiles to get the accurate readings. Please fix this or tell me how to fix this. Thank you

Terri P. Smith

[Rich_Laue]

Your dashboard does notify you of firmware updates. 

@DTHESQ please read the community guidelines again. 

https://community.fitbit.com/guidelines

[DTHESQ]

It apparently notifies you if you are in the app, but I don't go into the
app normally. For instance, if your battery is low, the fitbit notifies
you. Should be similar notification thru the fitbit itself.

[Rich_Laue]

As for app updates, this is handled by the app store. For android and iOS the a soluble updates show up on the notification center. 

[kybutterflies50]

I looked and I don’t have any notifications of an update but the app is not
syncing with my fitbit