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Wont track steps

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‎07-26-2017 07:53

‎07-26-2017 07:53

 I worked out this morning go to sync my zip and it said steps from last night but I synced after my workout this morning and it says 0? Is it just old and I need a new one.....🤔

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‎07-28-2017 18:24

‎07-28-2017 18:24

Thanks for stopping by @Asz! This may have a quick solution. Sometimes your tracker will have battery issues when this is bent. Here is a picture of how it should look like:

 

zipbent.jpg

 

Also, please try these tips on How to Solve your Syncing Issues.

 

Keep me posted! 

Lucy | Community Moderator, Fitbit

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