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ZIP Trouble Connecting to fitbit.com Cloudflare?

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‎07-08-2018 12:33

‎07-08-2018 12:33

Hi, I'm using a PC with Windows 10 and the plug in wireless sync dongle for the fitbit Zip.

 

Today, when I open the fitbit App on my PC it opens normally, I click on the little tracker icon in the top right, it says synced yesterday 21:13, and I click on the circle of arrows to refresh..

 

Then it says:

Looking for tracker...

Syncing... (and the blue bar goes across normally showing that the tracker is talking to the PC)

Trouble connecting to fitbit.com

 

When I went to fitbit.com in a web browser today I had to go through a Cloudflare Captcha page.

 

I'm guessing that the fitbit App is coming up against Cloudflare in some similar fashion and is unable to connect.

 

Please help.

 

 

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2 REPLIES 2

‎07-09-2018 05:43

‎07-09-2018 05:43

 

And today I'm able to visit fitbit.com in a browser normally without going through a Captcha, and the Zip has synced successfully.

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‎07-09-2018 08:15

In response to 2718281828

‎07-09-2018 08:15

Hi @2718281828

 

Could have been a glitch with the internet, I suppose. Glad you were able to sync and all is well.

 

I love the little Zip!

Stepping in the U.S.A. since September 2013. Android 14

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