04-16-2017 10:49
04-16-2017 10:49
I get half as many steps recorded on my zip Fitbit as I do on the health app ❤️on my iPhone. Why?
04-16-2017 14:39
04-16-2017 14:39
It matter where you hold the iPhone. Zip is really good to record steps, so it records actual steps. But, the app is something you hold in you're hand, and if you move you're hand a lot with you're phone in it, that would be the reason. Ether way, the zip is more accurate.
05-20-2017 10:59
05-20-2017 10:59
Awesome help @ShaiKingTroy! Nice to see you here @Joebobjr! Factors such as tracker placement, and stride length can all affect the number of steps recorded. Also, keep in mind that Fitbit trackers have a finely tuned algorithm for step counting. The algorithm is designed to look for motion patterns that are most indicative of people walking. The algorithm determines whether a motion's size is large enough by setting a threshold.
If the threshold is not met, the motion won’t be counted as a step. Equally, it's possible for the algorithm to undercount (not meet the required acceleration threshold). Examples here include walking on a very soft surface such as a plush carpet.
However, if you feel that your tracker is undercounting your steps you can try restarting it.
I hope this helps, keep me posted! 😉