08-31-2017 07:25
08-31-2017 07:25
I have misplaced my Zip. On my walk today I turned on the 'track exercise' on the Fitbit app on my iPhone. I walked the same distance that I always do. On my Zip it is 4.8 miles. The 'track exercise' measured my distance at 6.8 miles. That is a huge disparity. What accounts for this? Which reading is more accurate?
Thanks.
09-06-2017 02:29
09-06-2017 02:29
Hi @cbsime - The Track my Exercise function, as you know, uses GPS, so I would tend to think that is accurate, though certainly a double check would be interesting. As to why your Zip my be in accurate, please realize that distance on the tracker is based on stride length. If you've never adjusted the stride length in your Fitbit profile, it is using defaults which are based on assumptions. If you find or replace your tracker, you might want to check out the help article below.