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Zip Won't Sync

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‎06-25-2019 06:24

‎06-25-2019 06:24

My zip won't sync and hasn't for months.  I have tried everything fitbit has suggested.  The only way it will sync is if I take the back off, remove the battery and then replace it.  It will sync one time but that is it.  I am wearing out the back taking it off.  Obviously many others are having the same problem.  WHEN WILL THIS BE FIXED?????

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21 REPLIES 21

‎08-23-2019 20:31

In response to WhyNowAndroid

‎08-23-2019 20:31

Great idea about the dongle, but explain the android issue. The shark has a
mouthful of flesh with a lot of android devices. I have the J32016, so does
my partner and that is a vote of 2 that we are screwed and fitbit will just
run away and abandon us. Somebody had to say it so we could have an
official date when fitbit bit it.



Patrick Murphy

1554 North Street

Boulder, CO 80304
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‎08-23-2019 20:40 - edited ‎08-23-2019 20:40

In response to phmurphy

‎08-23-2019 20:40 - edited ‎08-23-2019 20:40

All in the previously linked post regarding android:

https://community.fitbit.com/t5/Zip/Zip-not-syncing/m-p/3695448/highlight/true#M34684

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