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Zip Won’t pair with iPhone 7

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‎03-02-2019 11:40

‎03-02-2019 11:40

I’ve tried all advice from these threads and still my phone finds zip but when I type in code it says error 400 grrrrr!!!! Any advice Its the updated version and phones fully updated too plus I’ve switched off and rebooted and still this error

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‎03-03-2019 09:03

‎03-03-2019 09:03

Welcome to the Fitbit Community @Clarehs . It's great to have you here. Cat Happy

 

Thanks for reaching out the Forums looking for answers to this issue. You did a good job checking the updates on your phone and app. Have you followed @DerrickFitbit's instructions to resolve the 400 error too? This should get you back on track! If you keep receiving same error after this, you can also try to use a computer or laptop as a workaround to finish the set up. Later on you should be able to sync with your iPhone 7.

 

I'll be around! Smiley Very Happy

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