help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Zip battery life

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2017 08:13

‎04-27-2017 08:13

Changed from the One to the Zip last year   (The "One died from old age)   -- changing models was a BIG mistake --    the Zip went nuts on me within the year, and finally, after all "fixes" failed, it was replaced  Nov2016.    Then the battery died end Jan2017...   installed a new battery (which took a few days to sync)...    Now, April2017, battery is dead again !!   Saw post about bend in post ---   no obvious bend in mine...   

No telling how long this one will last - might have to purchase battery by the case !!!

Not at all a fan of the Zip..     wish I had spent the extra $$ to get another "One"...

Best Answer
0 Votes
1 REPLY 1

‎04-28-2017 10:34

‎04-28-2017 10:34

Nice to see you here @my4aussies! I really appreciate your feedback about Fitbit Zip. Make sure that you are using is a CR2025 battery. Also, while you change the battery double check that the battery pins are like in the picture: 

 

zipbent.jpg

 

After this, please let me know to continue assisting you! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

Best Answer