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Zip ckock falling behind, then loosing steps when synching

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‎03-29-2020 11:15

‎03-29-2020 11:15

For a couple of weeks now my Zip has been lagging behind with thw clock, but counting steps.  But when I synch with the app it loses all the step count (it just erased 3k+ steps!)

I've tryed using the phone app (android with a Sony phone) and the window's pc app all to the same result. The zip updates the time but loses all my step count to that moment. 

Is anyone else having this issue? 

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