Zip didn't reset at midnight

[Gamma19]

How do I clear my Fitbit Zip to go back to zero it still has the steps on from yesterday I've used it every day and always in the morning it starts out at 0 how do I reset it

Moderator edit: updated subject for clarity

[LucyAP]

Welcome to the Forums @Gamma19! Thanks for sharing your experience with your Zip tracker. To make sure that your Zip is working correctly, restart it.

Regarding the extra steps, currently is not possible to delete this extra steps. However, this should be a one time issue and if you experience this issue again let me know so I can be of more help. 

 Keep me posted! 🙂 

[Gamma19]

Thanks I took the battery out and then I uninstalled my app from phone and reinstalled and now it works great I hope they keep making the Fitbit Zip as I can't wear anything on my wrist


Sent from my Verizon, Samsung Galaxy smartphone

[LucyAP]

Thanks for the prompt reply @Gamma19! I'm happy to hear that you are back on track and I appreciate that you have shared the troubleshoot that solved your problem. This can be beneficial to other users that might be experiencing a similar situation. Please, don't hesitate to post back if you need more help or if you have more questions. 

Also, I'd like to encourage you to join us at the Discussions board, there you can be inspired, find some tips to get moving, eat well, manage weight, sleep better, live mindfully and more!

Give it a look! 😉