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Zip didn't reset

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‎05-31-2017 08:24 - last edited on ‎07-24-2017 17:16 by Moderator Alum

‎05-31-2017 08:24 - last edited on ‎07-24-2017 17:16 by Moderator Alum

I changed my battery in my Zip this morning.  All of my activity from yesterday is showing for today.  It looks like the software is not updating and resetting with the new day.  How do I fix this?

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2 REPLIES 2

‎06-01-2017 16:04

‎06-01-2017 16:04

Are your steps already showing on the web page (fitbit.com/login) dashboard?

Are you unable to sync? Are you using an iPad or iPhone?

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‎07-24-2017 17:19

In response to SunsetRunner

‎07-24-2017 17:19

Thanks for the help @SunsetRunner! Nice to see you here @Etrip1978! At the moment there is not a way to delete these steps. And, I think that this can be a one time issue. However, if you think that your tracker is not behaving as it should please restart it. 

 

I hope this helps, keep me posted! 😉 

Lucy | Community Moderator, Fitbit

Did you like my answer? Vote for it!

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