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Zip not connecting

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‎03-08-2016 17:58

‎03-08-2016 17:58

When I try to put my steps in my fitbit app it says it won't connect to fitbit.com
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‎03-09-2016 04:14

‎03-09-2016 04:14

Hey hey hey @sandywithay welcome to our Community! Thanks for stopping by! Man TongueI'd suggest you restart your tracker and then follow the steps provided at: I can't sync my tracker. 

 

Wish you luck, let me know if it works! Robot wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎03-09-2016 04:15

‎03-09-2016 04:15

It's great to have you here @sandywithay! I wanted to ask, are you trying to sync your tracker using your Android device or have you tried using a computer? 

 

To get you back on track, you can try the troubleshooting steps listed in this Community thread. Hopefully this helps you out.

 

Let me know how it goes. Robot Happy

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!
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