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Zip won't sync

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‎08-30-2019 07:30

‎08-30-2019 07:30

I've had my Zip for 3 years with no difficulty in syncing it til after the recent update...now will only sync after removing battery and reinstalling it.....certainly not convenient to use now.....

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3 REPLIES 3

‎08-30-2019 11:47

‎08-30-2019 11:47

It's a pain

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‎09-09-2019 13:27

‎09-09-2019 13:27

Same thing happened to me. Synching stopped suddenly a few weeks ago. Removing & reinserting the battery is the only way to get it to sych & it only does it once.  What's the solution?! I tried to even buy another fitbit zip online & suddenly the price is >3 times what I originally paid! 😡

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‎09-09-2019 13:48

In response to Cookie7516

‎09-09-2019 13:48

This problem is getting beyond frustrating.  And removing the battery and putting it back in only works once, then stuck again. Why can't fit bit come to the rescue

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